Ordering FAQ

Questions about ordering and pickup

How to order Nellie's products through a school, team, rescue or church, where to pick up, and how the group earns 20%.

Ordering

How do I order?

Go to Shop, choose the group you want to support and order from its page. You pay online at checkout.

How do I find my group's page?

On the Shop page, search for your group's name, then order from its page.

Can anyone order, or only group members?

Anyone can order from a group's page, including family, friends, neighbors and coworkers. Every order earns that group its commission.

Can I reorder?

Yes. Use the same order page anytime, and the group earns its commission again on every reorder. We'll send you occasional reorder reminders by email, and by text if you opt in on our text updates page.

What products can I order?

Nellie's laundry and dish products, including Laundry Soda, Oxygen Brightener, WOW Stain Stick, Dish Butter and Dish Cubes, plus money-saving bundles. See the products page for the full list.

Pickup and updates

Where do I pick up my order?

At the pickup location shown on the order page you used. Impact Green delivers orders there.

When will my order be ready?

You can order anytime. We deliver to each partner group on a regular schedule and email you when your order is ready for pickup.

Do I have to sign up for text messages?

No. We email you when your order is ready. Text updates are optional and only sent if you sign up for them.

Prices, tax and the group's share

How much does the group earn?

The group you order through earns a 20% commission on your purchase, calculated before sales tax.

Do you charge sales tax?

Yes. Washington sales tax is added at checkout, based on the pickup location.

Is my purchase tax-deductible?

Generally no. You're buying products, so your purchase isn't a charitable donation. Check with your tax advisor if you have questions.

About Impact Green

Who is Impact Green?

Impact Green is a Bellingham-based business that sells Nellie's products through partner groups. Each partner earns a 20% commission on sales through its page. Impact Green is not a charity, and purchases are not donations. More about us.

Can my group join?

Most likely. We partner with groups of every kind across Washington state: schools and PTOs, soccer, baseball and other sports teams, cheer and dance clubs, animal rescues, churches and community groups. We review each request to make sure the partnership will work well for your group. Become a partner.

Is there a cost to join?

No. There's no cost for a group to join. Group leaders can find more answers in the Partner FAQ.

Ready to order?

Supporters

Shop and support

Find the group you want to support and order from its page.

Shop a partner page
Products

See what's available

Laundry, dish and kitchen products from Nellie's, plus bundles.

See the products

Partner groups earn a 20% commission (before tax) on sales through their pages. Impact Green is a business, not a charity, and purchases are not donations.